Emergency Assistance Plus
Hero Image

It Felt Like Somebody Cared and I Knew That I Had A Safety Net.

Catherine S.


Published on September 16th, 2024

I got rip-roaring seasick on my very first ocean cruise! It was absolutely horrible. I had prescription meds for seasickness, but it didn’t even touch it. We entered the Gulf of Mexico during a spring storm and unfortunately, I didn’t know enough to make sure that my cabin was centrally located on the ship. Instead, my cabin was located at the very bow. I can’t remember the last time I was ever so sick.

I called EA+ and they advised me to get to a hospital on dryland as soon as possible. We got to Cozumel and as soon as I got off the ship, I started to feel better, so I did not go to the hospital. Having the support of the EA+ representatives when I was helpless made a huge difference. It felt like somebody cared and I knew that I had a safety net. In the end, I ended up flying home from Cozumel and I probably will never step foot on another ocean-going cruise ship again in my life. But it sure helps to know EA+ had my back.

Related testimonials


#
EA+ Brought Us Home

My husband, Joe, and I want to express how much your team means to us bringing us safely home!! Our hearts go out to all of you. Our Transatlantic cruise from Tampa, Florida to Barcelona, Spain to celebrate my 70th birthday on the high seas was interrupted by a freak accident in the Azores, one…

Continue Reading
#
It Was a Real Comfort to Me in a Difficult Time.

In 2022, we took our first trip after the pandemic to fish and birdwatch. On the first afternoon after arriving in Port Clinton, OH, my husband had a massive heart attack while climbing the stairs to our condo accommodations. He died before the EMT's could arrive, and they were quick. I was away from home,…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.